FAQ

WHAT CURRENCY ARE YOU USING?

All our prices are stated in Singapore dollars (SGD)

 

IS THERE WARRANTY FOR THE PRODUCTS?

We provide 1 year manufacturer warranty for the following products:

  • Sofas
  • Beds

The warranty does not cover the following:

- Normal wear and tear and damage caused by negligence. Including (but not limited to) scratches, burns, watermarks, cuts or damage from pets. 

- Damage caused by incorrect and harsh cleaning agents.

The Miniatures team reserve the rights to have the final decision on all warranty claims and any decision to repair or have parts replaced shall be at The Miniatures' sole discretion.

Claims procedure: For any claims, kindly email to contact@theminiatures.com.sg with photos of defects and do state your order number in the email.

 

RETURNS 

The Miniatures only accepts returns of products if the item arrived damaged or if the wrong item is delivered to the customer. 
Send us an email to contact@theminiatures.com.sg and we will within our best efforts arrange for the replacement of the item(s) as soon as possible.